FreeTheAI

Amwell Digital Therapy Study Shows Lower Hospital Costs and High Satisfaction

BullishLow impact
AMWL$12.17 −2.09%

American Well Corporation (NYSE:AMWL) published a case study demonstrating that its digital mental health platform reached 22,000 member activations during its first year of operation with South African insurer Discovery Health. The program, delivered via SilverCloud by Amwell, integrated internet-based Cognitive Behavioral Therapy directly into existing member apps and clinical referral pathways.

The study showed clinically significant health improvements alongside cost reductions for the health plan. Among participants with moderate to severe depression or anxiety, improvement rates ranged from 60% to 78%. Additionally, survey data indicated 90% user satisfaction, and the insurer reported a 6% reduction in adjusted mental-health-related in-hospital expenses in the year following program adoption.

Investors and healthcare analysts will watch whether similar fully funded digital therapeutic models can be successfully replicated across U.S. health plans. Key metrics to track include member adoption rates in new markets and sustained long-term cost savings for partnering health systems.

Key points

  • Amwell reported 22,000 member activations in the first 12 months of its digital therapy partnership with Discovery Health.
  • Participants with depression and anxiety showed clinically significant improvement rates between 60% and 78%.
  • The program achieved a 90% user satisfaction rate and reduced adjusted in-hospital mental health costs by 6%.
  • Member activation was roughly three times higher among individuals already using other digital scheme services.

Written by our AI from expert market sources across the web. It can contain mistakes: check the facts before acting on them. Write-ups powered by the free AI API at FreeTheAI.org

How we writeDisclaimer

Questions and answers

How many members used Amwell digital mental health benefit at Discovery Health?

The program recorded 22,000 member activations during its first 12 months of operation.

What clinical and financial results did the Amwell case study report?

The study reported clinical improvement rates between 60% and 78% for depression and anxiety, a 90% satisfaction rate, and a 6% reduction in adjusted in-hospital mental health costs.